What Is Mediation?
Mediation involves changing the frame around conflict. It engages both participants in problem-solving with the help of a neutral third party.
It will allow for flexible solutions and can reduce the time taken to resolve conflict. This subsequently reduces the financial and emotional cost.
Turn conflict into opportunity and find out more about why each participant feels that way…
Let’s say both children are fighting over the last orange. Instead of getting angry, mum finds out why…
Mum: Why do you want this orange so badly?
Son: To make orange juice!
Daughter: I need orange zest for my cake!
So in asking why mum is able to divide the orange and give the zest to her daughter and the juice to her son. By probing further, a solution may be more tangible than you think.